HELP • COVERAGE

Lifetime Warranty

What’s covered

  • Manufacturer defects in materials or workmanship.
  • Failure during normal use of the product.
  • Controllers, wiring harnesses, housings, and LED assemblies.

What’s not covered

  • Improper install, abuse, collisions, or cut/spliced wiring.
  • Water intrusion caused by damaged routing or connectors.
  • Cosmetic wear and tear and third-party modifications.

How to start a claim

  1. Go to Contact Support and choose “Warranty”.
  2. Include order number, description of issue, and photos/video.
  3. We’ll confirm eligibility and send a prepaid label (Lower-48) for approved swaps.

Most claims are resolved within 2–4 business days after the package is scanned by the carrier.

Warranty FAQs

For as long as you own the product. If it fails from normal use, we replace it.

For approved warranty claims in the Lower-48, we provide a prepaid return label and cover the replacement shipment.

Yes—quick checks avoid downtime (loose connectors, pinched wires, power/ground). If still faulty, we swap it.

We stand behind every kit

If it fails from normal use, we replace it. Simple.

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